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Troubleshooting

Troubleshooting​

If you are facing issues with your node/farmer you can try a few of the following things below, if you are unable to get your issue resolved please check our Forum to see if your issue may have been solved, if its a new one feel free to post it! You can also join our Discord and use one of the dedicated channels #farmer-support and #farmer-chat for additional Peer to Peer help.

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We have included a few tutorials below that may help you in your support journey, this is not an all inclusive list and we welcome contributions

Enable Rust Backtrace​

When running the Autonomys Network Farmer & Node, you might encounter an error message indicating the need for a Rust backtrace to diagnose issues:

Backtrace omitted. Run with RUST_BACKTRACE=1 environment variable to display it.

This message suggests that Rust, the programming language used in the Autonomys Network Farmer & Node, has encountered a problem. By default, the backtrace is not displayed. To enable the RUST_BACKTRACE environment variable and view detailed error information, use the following commands based on your operating system:

  • 🖼️ Windows (PowerShell): Enter $Env:RUST_BACKTRACE=1 in PowerShell and rerun the application.
  • 🍎 macOS: Type export RUST_BACKTRACE=1 in the terminal and rerun the application.
  • 🐧 Ubuntu: Enter export RUST_BACKTRACE=1 in the terminal and rerun the application.
  • ⚙ Service (Linux): For services, use sudo systemctl edit subspace-node or sudo systemctl edit subspace-farmer, add [Service] and Environment=RUST_BACKTRACE=1 between the warning comments, reload with sudo systemctl daemon-reload, and restart services using sudo systemctl restart subspace-{node,farmer}.

By enabling RUST_BACKTRACE, you can obtain additional diagnostic information to help resolve any errors encountered during operation.

Common Problems​

Looking for solutions to other common issues?

Check out our Common Problems page. This resource covers a range of frequently encountered challenges, offering practical solutions to help you overcome them. Please note that while this page addresses many common issues, it is not an all-inclusive list. For issues not covered, you can visit our forums or Discord for additional support.